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Vanuatu Post welcomes new CEO (May 05)
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Transend-appointed chief executive Ian Hollins has recently left Vanuatu Post. When Ian started, he inherited a loss-making government department. After almost 5 years service he has transformed Vanuatu Post into a successful and profitable state-owned enterprise. His replacement, Gary Ryan, has a hard act to follow, but will relish the challenge...
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Worldwide Postal Survey Results (May 05)
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Are the challenges facing your postal organisation unique or are they shared by others around the world? Find out in the results of a recent Transend survey.
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What's Really Driving Delivery Costs? (January 2005)
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Last October at the E-Biss conference in Rome, Duncan MacKay, Strategic Product Manager for Transend spoke about the delivery business and what's really driving costs and productivity.
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What Should Businesses Do Differently in a Liberalised Market? (January 2005)
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With liberalisation a real threat to many postal organisations, getting the basics right is one sure way to ensure a loyal customer base - and lay the foundation for future innovations.Business Innovation in a Liberalised Market was the title of a recent speech given by Bruce Heesterman, former General Manager of Transend, to postal industry participants discussing innovation in Malta.
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Creating a High Performing Postal Business (November 2004))
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Is your postal organisation a high performer? If you had the time and budget you could find out by reviewing an extensive list of key performance indicators... but in our experience there are four key indicators: your customers' experience, the role of technology, your employees, and your leadership culture...At the recent Universal Postal Union Expo in Bucharest, Transend's General Manager, Bruce Heesterman spoke on the subject of Discovering a High Performing Postal Business.
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Thriving in a Liberalised Market (April 2004)
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Competition exists whether we like it or not. For New Zealand Post this is the reality for an organisation that's been used to a position of industry leadership for many years. Today we're picking up the challenge by raising our game even higher. Our vision? To increase our efficiencies and productivity and customer innovation now so that tomorrow takes care of itself... "The Way Forward for New Zealand Post" was the title of the speech given by Transend's former GM Bruce Heesterman in Amsterdam at the European Postal Services Conference in January 2004.
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Transend's Tubular Sorting Case Delivers in More Ways Than One. (April 2004)
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Waiting for the impact of increased competition and decreased volume before you introduce increased productivity measures is one sure way to sacrifice any advantage you already have.
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